Refund & Return Policy

Refund & Return Policy

Theo Lige offers a 30-day return policy. If more than 30 days have passed since your purchase, we are unable to offer a refund or exchange.

1. Return Eligibility

To be eligible for a return, the item must:

  • Be unused and in perfect condition
  • Be returned in its original packaging
  • Include proof of purchase (order number)

The following items are not eligible for return:

  • Gift cards
  • Final sale items, where applicable

2. How to Request a Return

To initiate a return, please contact us at:

Include your order number and the reason for the return. Our team will provide all necessary instructions for the process.

3. Refund Processing

Once the returned item has been received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be issued to your original payment method within 5 to 10 business days.

Please note that final processing times may vary depending on your financial institution or payment provider.

4. Damaged or Incorrect Items

If your order arrives damaged, defective, or different from what was ordered, please contact us within 7 days of delivery.

Email: support@theolige.com

Please include:

  • Your order number
  • A description of the issue
  • Clear photos of the item and packaging

After review, we will arrange a replacement or a full refund at no additional cost.

5. Contact

If you have any questions regarding returns or refunds, please contact us: